FAQs
Frequently Asked Questions
Answers to common questions about our services, billing, caregivers and policies. Can’t find what you need? Just give us a call.
Services available 24 hours a day, 7 days a week
What is in-home care, and who is it for?
In-home care is non-medical support provided in the comfort of your own home. It's ideal for seniors, adults recovering from illness or surgery, people living with memory loss, and anyone who needs a little extra help with daily activities to stay safe and independent.
How much does home care cost?
The cost of care depends on the type of service, the number of hours needed, and your loved one's specific needs. During your free consultation, we'll discuss your requirements and provide clear, transparent pricing with no hidden fees.
How do you choose the right caregiver for my loved one?
We carefully match caregivers based on your loved one's care needs, personality, interests, and preferences. Our goal is to build a comfortable, trusting relationship that feels natural for both the client and the family.
What if my loved one's care needs change over time?
Our care plans are completely flexible. We regularly review each client's needs and can easily increase, reduce, or adjust services as their situation changes.
What if we're not happy with our caregiver?
Your comfort matters to us. If the match doesn't feel right for any reason, simply let us know and we'll arrange a different caregiver who better suits your loved one's needs.
Do you provide care on weekends and holidays?
Yes. Our caregivers are available 7 days a week, including evenings, weekends, and holidays, so your loved one receives consistent care whenever they need it.